QuickBooks is a trusted accounting solution for businesses of all sizes, but like any software, it can sometimes throw unexpected errors. One common and frustrating issue users encounter is QuickBooks Error 1328. This error usually occurs while installing, updating, repairing, or uninstalling QuickBooks Desktop.
If you’re facing Error 1328, don’t worry—we’ve got you covered. In this blog, we’ll explain what causes it, how to fix it, and when to seek expert help.
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Need instant help? Call QuickBooks Support 24*7 at 855-389-9729.
What is QuickBooks Error 1328?
QuickBooks Error 1328 typically appears with a message like:
"Error 1328: Error updating file [file name]. The file may be missing or modified."
This error often occurs when you're trying to:
- Install or update QuickBooks
- Repair the software
- Uninstall QuickBooks
It’s usually related to issues in configuration files or corrupted update components.
Common Causes of Error 1328
- Corrupted or incomplete QuickBooks installation
- Problems with Windows installation files (.msi)
- Interruption during a previous update
- Antivirus or firewall blocking the update
- System file corruption
- Issues with the config.msi folder
How to Fix QuickBooks Error 1328: Step-by-Step Solutions
Step 1: Restart Your Computer
A simple restart may fix temporary installation or update issues.
- Close all programs.
- Restart your PC.
- Try updating or installing QuickBooks again.
Step 2: Use QuickBooks Tool Hub
The QuickBooks Tool Hub helps resolve many common installation issues.
- Download the Tool Hub from the official Intuit website.
- Install and open it.
- Go to Installation Issues tab.
- Select QuickBooks Install Diagnostic Tool.
- Let the tool run, then restart your PC.
Step 3: Rename the Config.msi Folder
This folder stores temporary data used during installation.
- Open File Explorer and go to C:\.
- Find the config.msi folder.
- Right-click it and select Rename (e.g., rename to config.old).
- Press Enter, then try reinstalling or updating QuickBooks.
Make sure to show hidden files if you don’t see the folder.
Step 4: Perform a Clean Installation of QuickBooks
- Uninstall QuickBooks from Control Panel.
- Download and run the QuickBooks Clean Install Tool from the Tool Hub.
- Reinstall QuickBooks using the latest installation file.
- Activate and update your software.
Step 5: Disable Antivirus/Firewall Temporarily
Your security software might be blocking QuickBooks from updating.
- Disable any third-party antivirus or firewall temporarily.
- Retry the update or installation.
- Re-enable your protection afterward.
Still Facing Error 1328? Let the Experts Help!
If the error keeps coming back, it could be due to deeper system issues or damaged files. Don’t risk losing data—let a certified expert handle it.
📱 Call QuickBooks Support 24*7 Help at 855-389-9729
Fast, reliable assistance from trained professionals who can fix it right the first time.
Conclusion
QuickBooks Error 1328 can be frustrating, especially when you need access to important features or updates. Thankfully, it’s a fixable problem if you follow the right steps. Whether you’re installing, updating, or repairing QuickBooks, use the methods above to resolve the issue quickly.
If you’d rather not troubleshoot alone, our team is here 24/7. Call 855-389-9729 and get your QuickBooks running smoothly again today.